Frequently asked questions

If you cannot find the answer you are looking for, feel free to write to us directly.

General

What types of businesses do you serve?
We provide point-of-sale and automation systems to restaurants, cafes, doner and kebab shops, bakeries, grocery stores and retail businesses, and server, network security and software services to companies of all sizes.
How do I get a quote?
Simply fill out the quote form or give us a call. If you share your business type, number of registers/branches and your existing systems, we'll prepare a quote tailored to your needs.

Installation and support

Do you perform installation on site?
Yes. We install the hardware, software and network at your premises and provide usage training for your staff.
Do you provide support after installation?
We provide remote or on-site technical support for any issues you encounter after installation. The scope of support is specified separately in the quote.
Can I use my existing POS cash register with the automation software?
It depends on the device model and its integration support. If you share the model information, we'll check compatibility and recommend the appropriate connection method.
Can separate printers be used for the kitchen and the bar?
Yes. Based on product groups, orders can be routed to printers or displays in the kitchen, the bar or other preparation stations.
Do you set up backup infrastructure?
In server installations, regular data backups and a recovery plan are part of the setup; local and offsite backups are configured as needed.